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Linda's Blog: "Life's a Pitch and Then You Thrive!"

Monday's Tip: A Pitch is a Conversation, Not a Presentation

on Mon, 2012-02-20 08:48

When you think of a great speaker, do you think of someone who is entertaining to watch? Someone who uses the whole stage, makes people laugh, is unconventional?

That kind of speaker may be memorable, but would you feel comfortable give him a big chunk of your money to invest in something risky? Or would you prefer to trust your money with someone who exudes focus, confidence and competence about a product in which she clearly believes?

Talk to Individuals, Don't Play to the Crowd

Investors are the same way: you are asking them to put a lot of faith in your ability to deliver on something that is by no means guaranteed. They want to feel reassured that you are a serious person who will do serious work.

Stand still, focus on their eyes and interact with the person to whom you are speaking. Your body language should imply that he or she is the most important person in the room and that you are talking about something that is of great mutual interest.

... Even If It's a Big Crowd

What if you're on stage in a big venue instead of a board room?  The same advice still applies: focus on the eyes of different individuals around the room, keep your body language calm, and exude confidence in your value proposition through smooth delivery accented by enthusiasm and excitement in your voice. You want them to remember you as an expert, not you as a clown or used car salesperson.

Tip for Staying Focused

If you have trouble keeping still when you are speaking in front of a crowd, take advantage of the podium: hold onto it with both hands to keep from gesticulating and keep your mouth at a consistent distance from the mic so that the volume doesn't fluctuate (although do turn your head to look at people in different parts of the audience). That combination will do wonders for helping to calm your body language even in very stressful situations.

OK, Sometimes Play to the Crowd

If you've got a great demo or something else that highlights your value proposition in a way that is surprising or otherwise memorable, then by all means use it. But treat such elements as the spice in your pitch, not the main course. It will be that much more effective as the highlight of your talk than as one of many highlights.

What do you think? Do you have any favorite tips for delivering a great investor pitch? Please comment below!

 

Founder Question: To CEO or Not To CEO? (part 2 of 2)

on Sat, 2012-02-11 13:17

Last time, I introduced a dilemma many founders face when they are finally negotiating term sheets with potential investors:

Should you accept an investment if the terms require you to step down as CEO?

I wrote about this issue because a past client recently lost an opportunity to fund his startup when the investors insisted that his partner be the CEO Instead of him. I don't know enough about the situation to be able to evaluate whether his decision was right or wrong, but it's an issue you should think through, and preferably when you're not under pressure.

10 Questions to Consider

If you are in the position of weighing a decision between investment and remaining CEO, congratulations! Most entrepreneurs never get to this point - you are obviously doing something right.

Questions to consider when making this critical decision:

  1. Do the investors have a reputation for dealing with founders fairly?
  2. Are they offering you enough funding to make a difference in your ability to succeed?
  3. Do the investors have real domain expertise?
  4. Do the investors want to bring in someone from outside or just make someone else on the team the CEO?
  5. How much experience do you have in running a business?
  6. Is it OK with you not to be working on the technology very much, if at all?
  7. How important is it to you to be the public face of the company?
  8. How much do you enjoy constantly being on the road, pitching the company?
  9. Are you very good at pitching the company?
  10. Are you OK with the fact that you will need to make unpopular decisions based on inadequate data that could make or break the company?*

* Hint: if your responses to questions 1 through 9 suggest that a different person as CEO might be better but you still answer question 10 in the affirmative, chances are you are letting your emotions get in the way of making a sound business decision - not what you want in a CEO.

After all you've given in blood, sweat and tears to the success of your company, it's very difficult to have a completely objective perspective about your startup. I strongly encourage you to talk to people who you respect and trust, and who are independent. Then listen to what they say even if it's not what you want to hear.

What do you think? Would you use other questions in addition to or instead of the 10 above? Who do you turn to when you need an honest sounding board?

When Investors Don't Want You to Be CEO of Your Own Company (part 1 of 2)

on Sat, 2012-02-11 10:55

I recently learned that a former client of mine who I'll call George had finally, after years of struggling, gotten term sheets from reputable investors for investment in his startup. By now, he should have the money in hand and be going gangbusters, executing on his strategy.

Unfortunately, it all fell apart. Why? He wanted to be remain CEO. The investors wanted his partner to take the job. George said thanks, but no thanks.

I don't know all the details of this situation, but the outcome breaks my heart. George deserved to be successful, to grow the company with the benefit of significant resources. He'd worked hard, believed in the company when others did not, and brought it to the point that investors wanted in.

Who Is Right and Who Is Wrong?

The dilemma usually arises from the following perspectives:

  • Investor: I like this technology and its potential for success, but the founding CEO does not have the skill/ personality/ whatever it takes to give the company the best chance for success. No way am I investing my money in a company that's run by someone who is unlikely to achieve success.
  • Founder: I lke these investors, but there is no way that they really understand what needs to be done to achieve the vision for this company. If they install someone else as CEO, this company is unlikely to become the success it deserves to be. Besides, it's my company, I deserve to run it! What if they decide to fire me from the company altogether??

Answer: It Depends.

As in most real world situations, neither side is likely to be 100% right. You are in the position of needing them more than they need you so unfortunately you have less leverage. Depending on how close you are to your cash cliff, you need to consider whether remaining in charge is worth killing the company. Remember that investors talk to each other early and often, so if one group walks from a deal it will be that much harder to get another.

That said, remaining in control might be the right thing to do. In the next post, I'll give you some questions to consider when trying to make this tough decision.

Have you ever had to consider this option? How did it resolve? What would you do differently? (Please don't use real names in any of your posts as this is a public forum.)

Pitch Less Technology, More Business

on Tue, 2012-02-07 14:17

I heard four early stage life sciences entrepreneurs give their (nominally) ten minute investor pitch this morning. Some appeared to have very little data to back up their value proposition, some had a lot.

Each tried to explain the underlying science of their invention and each lost at least part of the audience in the process.

Hint: Talking Faster to Squeeze in More Facts Does NOT Make Your Pitch Easier to Understand!!!!

Don't get me wrong: I know that without a technology, you don't have a high tech business.

But here's the problem: if you spend 6 minutes of a 10 minute pitch talking about underlying science, you're not leaving much time to talk about business. And without business strategy, tactics and intelligence, you also don't have a business.

Pitch What, Not How

When you have ten minutes to pitch, you should plan on spending NO MORE THAN 90 seconds on your technology. That is the only way to make room for the customer and market analysis, competitive analysis, intellectual property strategy, business model and other business issues that are CRITICAL to the success of your company, let alone your pitch.

Less Is More in an Initial Pitch

So do you and your audience a favor: just touch on the technology in terms of what it does and not how it works. If the investors are interested, they'll ask questions... and that's a good thing! A pitch is much more a conversation than a presentation, and your goal is to get them intrigued enough that they want to talk more and have another meeting, preferably one to which they invite their friends.

"It's Not Possible"

Of the 500+ times I've coached entrepreneurs on their 10 minute pitch, I'd say that at least 75% of the time, they tell me there's no way they can pitch their sophisticated technology in just 90 seconds. I say 500+ good ten minute pitches say otherwise!

If you want to learn more about how to pitch your business and not just your invention, please sign up for my free 2-minute video series, "The 10 Questions Every Investor Pitch Should Answer."

What do you think? How much time do you spend on business vs. technology in your initial pitch?

"Perfectionist Entrepreneur" is an Oxymoron

on Tue, 2012-01-31 16:12

I am a perfectionist. When I get a vision for something, I want to achieve that vision in all its glory, whether I'm creating a garden, a dinner or a company.

The result is that I ignore my garden when it gets too weedy, put off having people over for dinner, and drag my feet on launching my business, respectively. By insisting on perfection, I not only don't achieve perfection, I don't achieve any part of my goals.

You would think I would know better by now! After all, I have coached hundreds of entrepreneurs on this very issue: I tell them "Get your early revenue with a simple product. Don't wait until it's perfect because it never will be." And "It's (much) more important to get customer feedback quickly so that you can tweak the next generation product in the right direction than to try to guess exactly what your customer wants before shipping the first unit."

When it comes to spending money on new products, the customer is always right; your opinion really doesn't matter. So why waste time trying to make everything just right?

How Do You (I) Stop Being a Perfectionist?

If you're an entrepreneur who is motivated more by bringing something exciting to the marketplace and less by the opportunity to get rich, I think it's really difficult to avoid falling into this trap. You want people to have the same vision you do, to want the same new capabilities. And you don't want to diminish your vision by selling something that doesn't live up to those expectations.

The question is: What Do You Want? Do you want a viable, growing company or do you want to hold onto that perfect vision? If the answer is "Both!", then I hope you have very deep pockets or very patient investors, because it's probably going to take so long to get to market that you miss your window of opportunity.

Still struggling? Do what I did and get a coach (or two), make a schedule and stick to it!

Even Coaches Need Coaches

Plano & Simple is my third startup in the traditional sense of the word (I always try to take an entrepreneurial approach no matter how large an organization I've joined). It's the first one I've ever done as a solo entrepreneur. That means that if I don't deliver product, I don't get paid. Period. There's no one else to blame. This fact of life is, shall we say, motivating.

Even so, what finally got me to launch my marketing efforts was getting a coach for me. Someone who holds me accountable and pushes me to get the job done well enough but not (usually) as well as I want. I have one paid coach (thank you Judi at Infusionsoft) and several great friends who push me (EE, SS and JS, thank you!). The result is that I am now marketing my website and other services while building more content. Extremely not perfect, but so far, no one has died and I've gotten some great feedback, positive and negative. All in all, a small step for Plano & Simple and a giant leap for Linda Plano.

It's not easy for someone who coaches to admit she needs a coach or two of her own. However, the fact is that almost all successful people, entrepreneur or not, have mentors and coaches who insist on a plan, push for action and critique the results. And it's great to know that what I do for others also works for me!

What do you think? Are you a perfectionist and do you think it helps or hurts? Do you have a coach or mentor who helps you stay on track? Who would make a great coach for you?

REfficient: Sustainable Model for a Sustainable Marketplace

on Tue, 2011-06-07 09:12

I usually coach high tech companies with patented (or at least patent pending) technologies. Patents make for such a nice, clean way of protecting sustainable value in a company. But they're not appropriate in every situation, particularly among online businesses. So how do you stay ahead of the competition when you've got no legal - and relatively few financial - barriers to entry? Espeecially if you're an online-based service business doing something that it seems like a ton of people are doing already?

Nothing Succeeds Like Success

Stephanie McLarty runs REfficient, one of the 14 Canadian companies I'm coaching for the TechConnect World Expo next week. REfficient is "The World's Sustainable Marketplace", a service that helps corporations dispose of "surplus assets" such as obsolete servers, switches and the like that are otherwise gathering dust and storage fees (or just valuable space at the company). As the push to be green grows and waste disposal regulations tighten up, it gets more complicated and expensive to deal wtih those assets, which is why they end up in a storage closet somewhere. But still, dozens of companies have offered green solutions to surplus asset disposal, none of which to my knowledge has taken the world by storm. Why is this one different?

In fact, Stephanie herself started one of those dozens of companies before launching REfficient... but wasn't satisfied with the limited success she achieved. But there's a reason she has been recognized by Ernst & Young, IEC and WEConnect International, as well as Profit magazine, as an entrepreneur to watch: she learned from the experiences at the first company, applied them to the current one and is already, in one year, operating at a 28% gross margin, debt-free, having dealt with 252 metric tons of surplus assets.

There are other things that REfficient's done well: They started with niche customers with a lot of market pain in a sector where they have well-established networks and understand the equipment they are repurposing. And my favorite, they are continually innovating to make themselves more valuable to their clientele. And that's how they've already reached $500K in revenue. Sounds so simple, doesn't it? That's why you'll always hear about how companies fail due to a lack of execution more often than to a failure of technology. Stephanie and her team are executing really well and I'm sure will continue to do so.

If you'd like to learn more, I encourage you to attend their pitch by registering for TechConnect World Expo and attending the Consulate General of Canada Boston's all day Canada Innovates clean energy conference, including pitches by 14 Canadian companies with a broad range of technologies.

Conover + Company Communications is presenting this information to you on behalf of the Government of Canada. Additional information is on file with the Department of Justice, Washington, District of Columbia.

CarbonCure: Killing Two Birds with One Concrete Block

on Mon, 2011-06-06 19:06

Concrete contributes fully 5% of annual carbon dioxide emissions globally when one of its primary constituents, cement, is produced. It's a problem that won't go away any time soon: cement and concrete are affordable, strong and practical building materials. The good news is that they represent a great opportunity for reducing CO2 emissions through innovation.

Sequestering Carbon Dioxide and Making Better Concrete

CarbonCure Technologies, one of 14 Canadian companies that I have coached on their pitches for June 15 at the TechConnect World Expo, has developed just such an innovation: they're making better concrete blocks by infusing the blocks during manufacture with CO2.

What do they mean by "better"?

  • Better use of feedstock: ~10% less cement
  • Better use of energy: ~30% less energy to process
  • Better productivity: ~20% fewer defects

And at the same time:

  • Better quality product: ~15% stronger than standard blocks

"But wait, there's more!" Not only is it a better process that produces a better block, it's a process that sequesters carbon dioxide resulting in a net 17% reduction in the production of CO2. And the precast concrete producer that adopts the technology will get to breakeven in just one year.

It certainly doesn't hurt that they have been able to attract high profile partners. CarbonCure is doing a pilot project this year with the Shaw Group, a company that has been producing concrete for over 150 years. Furthermore, Air Liquide provides their CO2 delivery system. This 100-year old gas products company is well-respected for its focus on sustainability and efficiency.

To me, the most surprising aspect of this company is that it arose from parent company CarbonSense Solutions. Not that there's anything particularly unusual about a spin out, but CarbonSense is a "specialized carbon management firm... offer[ing] a range of technical and advisory services... measuring and managing your carbon inventory..." - not the kind of company that I would have necessarily expected to be starting a high tech subsidiary. Clearly, they've paid close attention to their customers' problems and addressed them using their own areas of expertise to foster the development of an exciting new technology. This is a cleantech technology with a real market pull.

If you'd like to learn more, I encourage you to attend their pitch by registering for TechConnect World Expo and attending the Consulate General of Canada Boston's all day Canada Innovates clean energy conference, including pitches by 14 Canadian companies with a broad range of technologies.

Conover + Company Communications is presenting this information to you on behalf of the Government of Canada. Additional information is on file with the Department of Justice, Washington, District of Columbia.

BDR Technologies: Beating the Biodiesel Catch-22

on Mon, 2011-06-06 18:25

The idea that you could grow your own gasoline (sort of) is just so appealing - freedom from foreign oil, freedom from releasing long-buried carbon into the atmosphere, maybe even remediating or reclaiming some damaged land. What could be greener?

Reality is not so easy of course: between competition with food, the energy costs associated with growing, harvesting, transporting and processing the feedstock, and the equipment and operations costs for making biofuels, it's still (mostly) gasoline-from-drilled-oil that we buy at the pump. But that doesn't mean that there aren't lots of smart people working on a lot of innovative solutions to help us move toward biofuels.

In the case of biodiesel, the Catch-22 has always been the tradeoff between economics and quality. If you want to keep costs down, you need to use an inexpensive feedstock material. But inexpensive feedstock generates a lot of impurities and particulates that cause operational problems during production and performance problems during use. In addition, industry quality standards are increasingly more stringent. So right now your choice is either paying far more than most people are willing to pay for biodiesel to get the good stuff or dealing with the increased processing expense, poor quality and performance issues associated with the lower cost feedstock.

Ceramic Membranes Provide Better Biodiesel at a Lower Cost

TCC-BDR-membrane-xsection.jpgEnter BDR Technologies, with a patented processing technology that makes very pure products no matter which feedstock you use, and does it at a lower cost than many of its competitors. In a BDR system, the feedstock, methanol and a catalyst are combined and passed through their special membrane filters. The filters are formed into tubes that provide a lot of surface area for the liquids to pass through, separating the biodiesel (and its glycerin co-product) from unreacted materials and contaminants from the biodiesel. You can see some of their membrane tube designs in the photo at left and their microstructure in cross-section in the micrograph just below it (hey, I'm a materials scientist by training - I get to put in micrographs once in a while!). The result: nice, clean biodiesel and very pure glycerin (for soap, cosmetics, pharmaceutials and other applications).

 

TCC-BDR-membrane-micrograph.pngCEO Ken Lawless told me during our coaching session that they designed from the beginning for retrofit into existing biodiesel processing systems. The bonus for their customers is that the reactors can essentially double the capacity of an existing plant on the same footprint with very short payback periods. I love this approach because he doesn't have to build plants - which could run into the tens of millions. He just needs $250K to insert his reactors into an existing plant to improve its quality and increase capacity, making this technology a much more affordable option. He's planning to commission the demo plant in September 2012, so it's a very exciting time for him and his team.

If you'd like to learn more, I encourage you to attend their pitch by registering for TechConnect World Expo and attending the Consulate General of Canada Boston's all day Canada Innovates clean energy conference, including pitches by 14 Canadian companies with a broad range of technologies.

Conover + Company Communications is presenting this information to you on behalf of the Government of Canada. Additional information is on file with the Department of Justice, Washington, District of Columbia.

Hydrostor: Grid Scale Energy Storage

on Mon, 2011-06-06 15:25

Almost no aspect of energy use is untouched by the issue of energy storage. We're most accustomed to dealing with it in our daily lives: at what inconvenient moment is our cell phone or laptop battery going to fail us? But far more important from a clean energy perspective is grid scale storage. Wind and solar farms need cost effective storage to smooth out the inherent ups and downs of energy production from the weather. Utilities can put off building new power plants longer if low cost, convenient storage is available to allow them to manage supply and demand more effectively.

The diagram to the right (from the Electric Power Research Institute; click to enlarge) illustrates an important gap in storage solutions: the ability to store energy to be delivered over a period of hours to days at hundreds of kilowatts to hundreds of megawatts, the kind of energy supply that can keep substantial communities powered over time when the generated supply isn't adequate.

Novel Approach to Compressed Air Energy Storage

Hydrostor, a Canadian startup, will be pitching their solution for that gap at the Canada Pavilion at  the TechConnect World Expo Boston on June 15.  Hydrostor has an intriguing twist on Compressed Air Energy Storage (CAES) and I really like the way they think: they've taken the very practical approach of applying existing technology in a novel way. The air is stored in very large surplus military bags under water. These bags have been used in marine environments for decades without significant environmental impact and they're inexpensive.

But wait, you may be thinking, how many people live close enough to water deep enough to use these bags for it to be worthwhile? I asked the same question when I was coaching CEO Curt VanWalleghem and was surprised to learn that close to 50% of the world's population actually lives in a geography that is well-suited to Hydrostor's technology. In fact, they're building their pilot project with Toronto Hydro. They've further tuned their business model to target off-grid, remote populations such as island nations.

If you'd like to learn more, I encourage you to attend their pitch by registering for TechConnect World Expo and attending the Consulate General of Canada Boston's all day Canada Innovates clean energy conference, including pitches by 14 Canadian companies with a broad range of technologies.

Conover + Company Communications is presenting this information to you on behalf of the Government of Canada. Additional information is on file with the Department of Justice, Washington, District of Columbia.

Are Business Plan Competitions Worth Entering? Part 4: Don't Despair... and Don't Get Cocky!

on Wed, 2011-04-20 19:23

This post is the final entry in a four-part series on the value of business plan competitions to startups and entrepreneurs. The previous posts dealt with the Pros & Cons of entering, 6 Questions to Ask Yourself while making the decision, and how to Learn from the Competitions themselves. In this post, I'm going to encourage you to take the results of being in a competition with a grain of salt. 

Don't Despair... and Don't Get Cocky

In the end, it's a crapshoot. A business competition takes a snapshot of a company - or maybe a brief video - and tries to assess the likelihood of its success with limited information. There may be other factors, such as trendy technologies and fashionable business models, that have more influence than they should. There may be politics at play. Even in the most impartial circumstances, judges are expected to compare apples and oranges and make judgments as to which is better. The result is that good companies don't always get recognized in the competition and bad ones sometimes make it to the finals (though in my experience they rarely win).

So don't let it discourage you if you don't do well in a competition, and don't let it go to your head if you win. There's a healthy dose of luck involved even though organizers try to make it as fair and impartial as possible. Recognize that your company may have been lucky enough to be based on the hottest technology of the moment (can you say "bubble"??) and win without actually being viable. Doing well in a competition is emphatically not the same as doing well in business.

My advice is to evaluate business plan competitions the same way you do every other resource and opportunity available to your business: Does it meet your needs? At the end, will you have a better business than when you started? More connections that are truly beneficial to you? And what won't you be able to accomplish because you are spending time on competition obligations?

If the competition you're thinking about entering makes sense in the context of those questions, go for it and get the most out of it that you can! As a former competition chair (Ignite Clean Energy) and competitor (MassChallenge) and current volunteer (Cleantech Open Northeast), I can tell you that the volunteers, organizers and sponsors will do the best they can to make it a worthwhile experience for you. All of us want more than anything to help build stronger businesses and accelerate their success. Crowning winners and handing out prizes is fun, but helping entrepreneurs succeed is the best reward possible.

Has this series had any impact on how you feel about business plan competitions? Positive or negative?  Let me know!

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